Shipping Policy

All orders are processed within 3–5 business days (excluding weekends and holidays) after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information.

Seraphic Alchemy currently ships within the United States. Shipping rates and delivery timelines are calculated at checkout based on your location and selected shipping method.

Please note:

• Processing times are separate from shipping times.

• Once an order has been shipped, Seraphic Alchemy is not responsible for delays caused by the carrier.

• We are not responsible for lost, stolen, or delayed packages once they are in the possession of the shipping carrier.

If your order is marked as delivered but you have not received it, please contact the carrier directly. We recommend ensuring your shipping address is accurate and secure before completing your purchase.

In the event your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you.

By placing an order with Seraphic Alchemy, you agree to this shipping policy.