Refund Policy

At Seraphic Alchemy, each product is crafted with intention, care, and integrity. Due to the nature of skincare and personal-use items, all sales are final.

We do not offer refunds, returns, or exchanges once an order has been processed.

Please review product descriptions, ingredient lists, and usage directions carefully before purchasing. If you have questions prior to placing an order, we encourage you to contact us — we’re happy to help you choose the right ritual for your skin.

In the rare event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos, and we will gladly assist in resolving the issue.

By completing your purchase, you acknowledge and agree to this policy.

Luxury is intentional. Thank you for honoring our process.